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5/8/2012

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Amazon transportation policy requires vendors to send Advance Shipment Notifications (ASNs) as soon as a shipment leaves the dock. ASNs help in alerting our FCs of incoming shipments and increase supply chain efficiency between Amazon and vendor partners. As we announced in the March newsletter, we will be issuing No ASN and Late ASN chargebacks for shipments received on or after April 30th. Late ASN and No ASN will be measured at the time of receive using the following logic: The system will be looking at ASNs within 30 days before the receive date and 2 weeks after the receive date. ASNs received outside this window will be counted in the No ASN bucket and those ASNs that are received in the two weeks period after the shipment is received are counted as Late ASNs.

We have already started notifying you of the errors with waived chargebacks for shipments received after March 19th. Note that as there is a two week window for no ASN calculation, first charged notifications will go out on May 23rd for the shipments received between April 30 and May 6 (first week of May 2012). So please make any corrections to your systems and start submitting ASNs for all your shipments immediately. Note that these chargebacks are not applicable to import vendors as we generate ASNs for them.

The chargeback amount will be separated by ship mode. Small parcel shipments with a Late or No ASN will be charged $5 per shipment. Truck load (TL) and Less than Truck Load (LTL) shipments will be charged $150 per shipment.

For more details on ASN requirements, refer to the resource center help document: "North American Vendor Shipment Prep and Transportation Manual". For more details on Amazon Infraction Management (Chargeback) program, refer to the resource center help document: "Infraction Management Policy and Tutorials".

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