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April 18th, 2013

4/18/2013

1 Comment

 
On-Time and Fill
Rate Non-Compliance Chargebacks 

We have recently improved our ship/delivery date expectations for purchase orders, and re-evaluated our chargeback policy. As a result, we are phasing out Cancelled PO
Units chargebacks in favor of the new On-Time Non-Compliance and Unfilled by Cancel Date chargebacks.
Why are
we making this change?
Due to the dynamic nature of Amazon's e-Commerce business, variability in vendor prep and ship lead times can result in a lack of inventory, and subsequently, lost sales. Therefore, we ask you to pay close attention to the ship/delivery windows on your POs so you can ensure that you have enough inventory to meet expectations.
What are
the benefits of this change for you?
By reducing your lead times, you will
improve inventory availability and increase your sales. The goal of this change is to improve the customer experience related to your products, and by extension, your product sales.
What is the timeline
for this change?




  • April
    2013 - We will notify     you about potential On-Time Non-Compliance and
    Unfilled by Cancel Date     chargebacks so you can make adjustments in your
    processes. The charges     will be waived until June 2013.

  • June
    2013 - We will begin     On-Time Non-Compliance and Unfilled by Cancel Date
    chargebacks.     Additionally, Cancelled PO Units chargebacks will be
    removed.


For more information,
go to Vendor Central > Resource Center > Operations Section >
Chargeback Fee Schedule and Info
.

1 Comment

April 18th, 2013

4/18/2013

1 Comment

 
New Marketing
  Opportunities - Amazon Pages and Amazon Posts 
 
We are pleased to announce two new free, self-service marketing opportunities from Amazon, called Amazon Pages and Amazon Posts.
Amazon Pages allows you to create a
customized landing page to give you increased exposure on
Amazon.com. You can create pages to
capture your core brand message, as well as to serve as one-off, campaign-driven landing pages. This product comes in two tiers: afree,
self-service
solution and a paid, fully managedcustom
solution.
Self-service allows users who successfully register to use a set of templates to build brand pages designed for the brand by uploading a variety of creative assets to define showcased products. Brand pages can also link to your Facebook and Twitter pages. All self-service users will receive daily updates that include metrics on performance and audience engagement.
Fully managed  is a custom solution that includes everything offered for the self-service     solution plus more, for a fee. The custom solution is not limited to the     templates we offer. You can create a truly customized look and feel, as long as the brand pages comply with our content guidelines. This offer also takes advantage of Amazon's personalization functionality so you can customize your page for different audiences. Lastly, the custom solution comes with a full-service support and maintenance option.
 Amazon Posts allow you to engage your
customers with timely messaging that describes your products, showcases offers,and announces events that are significant to your brand. Use Amazon Analytics to understand the impact of your social marketing by examining reach, engagement, and conversion of Amazon Posts. Both Amazon Posts and Analytics are free of
charge. With these tools, you can:
Publish messages with text, images, or highlights of your existing Amazon products.
Measure
and understand the value of your social marketing efforts using Amazon Analytics.
Syndicate
your Amazon Post content to an expanding list of destinations, including Amazon Pages and Facebook.
1 Comment

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