July 13, 2014 - We will notify you about potential chargebacks so that you can make adjustments in your processes. The charges will be waived through August 2014.
September 14 - We will begin charging for this non-compliance.
How can you prevent
these infractions? Follow these best practices when confirming for backordered
products: Ensure that availability acknowledgements are accurate according to the following standards:
Accept - you will be able to fulfill the products within the date range indicated on the PO.
Backorder - you will be able to fulfill the products outside of the PO date range and have an
estimated ship/delivery date. Only acknowledge as backordered if backordering is allowed on the PO. Reject - you are not able to fulfill the product within the PO date range and you do not know when or
if you will be able to fulfill the product in the future.
*Also, if he PO does not allow backordering and you're not able to fulfill the
product within the PO window date range, it is appropriate to reject the PO.
Ensure that you submit your acknowledgement for PO products within one day of the order date.
Ensure that you provide an estimated ship date (collect freight) or estimated delivery date (prepaid
freight) for your confirmed PO products.
Ensure that the confirmed quantity and availability (in-stock/backordered) information is accurate as of 2 days after order date or 21 days before ASN ship date, whichever is later.
September 14 - We will begin charging for this non-compliance.
How can you prevent
these infractions? Follow these best practices when confirming for backordered
products: Ensure that availability acknowledgements are accurate according to the following standards:
Accept - you will be able to fulfill the products within the date range indicated on the PO.
Backorder - you will be able to fulfill the products outside of the PO date range and have an
estimated ship/delivery date. Only acknowledge as backordered if backordering is allowed on the PO.
- Reject - you are not able to fulfill the product within the PO date range and you do not know when or
if you will be able to fulfill the product in the future.
*Also, if he PO does not allow backordering and you're not able to fulfill the
product within the PO window date range, it is appropriate to reject the PO.
Ensure that you provide an estimated ship date (collect freight) or estimated delivery date (prepaid
freight) for your confirmed PO products.
Ensure that the confirmed quantity and availability (in-stock/backordered) information is accurate as of 2 days after order date or 21 days before ASN ship date, whichever is later.
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