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  • Additional Statistics #1
  • Additional Statistics #2

What is the timeline for this change?

7/8/2014

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    July 13, 2014 - We will  notify you about potential chargebacks so that you can make adjustments in your processes. The charges will be waived through August 2014. 
    September 14 - We will begin charging for this non-compliance.

    How can you prevent
    these infractions? Follow these best practices when confirming for backordered
    products:
    Ensure that availability  acknowledgements are accurate according to the following standards: 
     
    Accept - you will be  able to fulfill the products within the date range indicated on the PO. 
    Backorder - you will  be able to fulfill the products outside of the PO date range and have an     
    estimated ship/delivery date. Only acknowledge as backordered if  backordering is allowed on the PO.
        Reject - you are not  able to fulfill the product within the PO date range and you do not know      when or
        if you will be able to fulfill the product in the future.
              *Also, if he PO does not allow backordering and you're not able to fulfill the
        product within the PO window date range, it is appropriate to reject the PO.
      Ensure that you submit your  acknowledgement for PO products within one day of the order date. 
      Ensure that you provide an  estimated ship date (collect freight) or estimated delivery date (prepaid    
      freight) for your confirmed PO products. 

      Ensure that the confirmed  quantity and availability (in-stock/backordered) information is accurate as of 2 days after order date or 21 days before ASN ship date, whichever  is later.

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