Reviews and Flash Content
As of January 1, 2013,
our Health and Beauty, Grocery, and Baby categories will no longer accept A+ content in HTML from external content providers; however, we encourage you to continue to submit assets, including copy and images, that our internal A+ Services team can code and publish.
Our in-house A+ Services team is available to create and publish A+ content at a price that is competitive with external content providers. Our services include creating
authoritative copy, designing layout, coding, and publishing. By bringing this service in-house, we ensure that your content is optimized for our Web pages, follows internal best practices, incorporates SEO optimization, and is HTML-compliant. Additionally, the A+ team offers a 10-14 day turnaround time from submission to publication. To work with our A+ Services team or to inquire about pricing, please click Contact Us at the bottom of any page in Vendor Central, then Promotions and Merchandising (CoOp, Vine, SPA, etc.) > Videos and other digital content for Detail Pages.
December 31, 2012 is the last day to submit any HTML content created by external agencies already in development, but please refrain from launching any new projects with external agencies.
vs. Central Transport
Recently, we've seen a number of escalations regarding shipments tendered to Central Freight but physically shipped via Central Transport.
While the confusion is understandable, it is extremely important that your
distribution teams use the contracted/preferred carrier, Central Freight, rather than Central Transport, which is not a contracted/preferred Amazon LTL provider carrier.
If you use Central
Transport, the following happens:
- Chargebacks due to incorrect shipping
visibility to the status of your shipments for you and Amazon
- Increased transit time, which results in
prioritization delays at our fulfillment centers
risk to mitigating freight claims related to in-transit damages or losses
because of the absence of a contractual agreement
- A change
in freight terms to vendor-paid, which changes the risk of ownership and
additional costs to the vendor
To mitigate these
issues, please use Central Freight; however, if you choose to use Central
Transport, to ensure that your shipments move with as little delay as possible,
contact Central Transport to arrange one of the following:
- Pay for
the cost of shipping from your origin to our fulfillment center
- Pay for
the cost of returns to your shipping site so you can resend shipments via
Transport - Contact Sharon Kusch at 586-939-7000 ext. 2410, or
Freight - Use the contact information in the routing confirmation
email you receive from Vendor Central.
Thank you for your
attention to this issue.