Images Customer experience is our most important tenet. In fact,
research shows that images improve the shopping experience by making it easier for customers to find, evaluate, and purchase products. In the continuing effort to improve this experience, beginning Thursday, June 27, 2013, we will suppress from search and browse any U.S. product that does not have a main image. Please note the following conditions of this
To avoid being suppressed, your products must have a valid main image. This requirement applies to the parent SKU for main listings and to the child SKU for each color and size variation. Products in the Automotive, BISS, and Media (Video, Books, Software, Video Games, DVD, and Music) categories are excluded. This initiative does not
affect the existing chargeback program.
Fee for Receiving Checks Beginning July 1, 2013, U.S. vendors whom we pay by check will
be assessed a fee of $15 per check. This fee only applies if you are currently
receiving checks from us, and if you sell physical inventory goods (this
excludes MP3, digital video, etc.) To prevent this fee, please update your
payment method to electronic funds transfer (EFT), by clicking Contact
Us at the bottom of any page in Vendor Central, then clicking
Accounting > I would like to update my remittance address or banking
information. As long as you submit your EFT change request by July 1,
2013, you will not be charged this fee, even if your request is not yet
processed. If you wait until after July 1, your account will be subject to the
check fee until we process your request. If you want to continue to receive
physical checks from us, but you do not want to change to EFT, no action is
needed, but you will be charged the $15 fee per check.
to Prep Labeling, Boxing, and Bubble Wrap Chargebacks
Beginning July 1, 2013, the Prep - Barcode
Labeling chargeback will be phased out and combined with the Boxing and Bubble Wrap charges, as follows:
Prep - Barcode
Labeling: This chargeback will be phased out as a separate charge and combined with the Boxing and Bubble Wrap charges.
Boxing: When we need to box an item, we also need a barcode label;
therefore, the Barcode Labeling and Boxing charges will be combined. Charges per item will increase from $1.20 to $1.44.
Prep - Bubble
Wrap: If we must remove anitem
from a box, package it in Bubble Wrap, then place it back in the same box, the internal Bubble Wrap fee is charged. The charge per item remains unchanged at $0.70.
If we must wrap the outside of a box in Bubble Wrap to prevent breakage, a new barcode labelis needed. The external Bubble Wrap charge per item will increase from $0.70 to $1.00.
on Item: If we receive an item without a barcode, the No Barcode on
Item charge will remain unchanged, at $5.00 per line item plus $1.00 per unit.
Extended to Small Parcel Shipments
policy requires vendors who have collect freight terms to provide routing requests for all shipments. Starting July 2013, we will extend the current No Routing chargeback to small parcel shipments. The No Routing fee is charged when we receive collect shipments without a routing request.
Notifications of infractions will begin July 1, but you will have until August 31 to make corrections before the chargeback goes live. The fee will be $5 per infraction.