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October 18th, 2012

10/18/2012

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Amazon Coupons -
New Features and Pricing for 2012 Holiday Season 
 
Amazon Coupons, the
simple and efficient way for you to reach Amazon.com customers and drive
incremental sales, is announcing new features and pricing for this holiday
season. Since Amazon Coupons first launched, millions of customers have used
coupons on Amazon.com, and we're only getting started. Today, with the Vendor
Powered Coupon (VPC) platform, you can upload a coupon and have it
programmatically merchandised across Amazon.com, on the product detail page, in
search results, on Amazon.com/Coupons, through our dedicated affiliate network,
and more.
New
Amazon.com features
that will automatically become available to vendors
who upload a coupon:


  • A
    dedicated coupon widget on Amazon Goldbox

  • A coupon
    expiration email sent to customers who have clipped a coupon but have not
    redeemed it

  • A better
    coupon customer experience in all coupon widgets

 
Holiday Pricing 
Coupons
uploaded between October 8 and December 22 will be able to receive all the
features listed above at the rate of 19 cents per coupon clip and 8 cents per redemption. 
Amazon.com
Merchandising

In addition, we are happy to announce additional merchandising opportunities available to support your coupons on Amazon.com/Coupons. Contact us for more information and the rate
card.
Chargebacks
The following
chargebacks are live this month:



  • Not
    Routing - Truckload/Less     Than Truckload

  • Wrong
    Carrier Used -     Truckload/Less Than Truckload

Amazon's transportation
policy requires vendors who have collect freight terms to provide routing
requests for all shipments. "We Pay" vendors are prohibited from selecting their
own carriers outside of the Vendor Central routing process.


Using Amazon-preferred
carriers helps to increase inbound visibility, reduce lost shipments in transit,
and provide a level of service acceptable to Amazon Fulfillment Services.
Shipping with preferred carriers also provides us with greater control of
collect shipments, which enables us to properly manage carrier performance from
pickup to delivery.


For more information,
see the following documents in the Vendor Central Resource
Center:



  • North
    American Vendor     Shipment Prep and Transportation Manual

  • Infraction Management Policy     and
    Tutorials


For questions about
your charges, go to the bottom of any page in Vendor Central, and click
Contact Us > Infractions > Disputes - No
Routing/Wrong Carrier Infraction.
Our transportation team will research
and provide feedback regarding your questions. Based on the feedback, you might
be directed to submit a dispute through Payments> Dispute
Chargebacks
.


New Print BOL
Feature

We are pleased to introduce a new feature in Vendor Central that allows you to download a bill of lading (BOL) for submitted routing requests.


To print a BOL:




  1. In
    Vendor Central, go to Orders     > Shipments to open the
    Shipment Management     page.

  2. Click
    View Recent     Shipments.

  3. Select
    the Routing Request ID     for which you want to print a BOL, then click
    Print BOL.


Please note that this
new feature is not available for small parcel shipments.


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